Mimecast Blog - Latest Comments

Re: IT Security Is a Team Sport

Mike McKinley — Thu, 21 Apr 2016 06:27:40 -0000

As outsourced IT support and consultants, our role is nearly always to sweep up when a security error has been made. We blog about the need to be vigilant, we sit down with our clients' management teams and make that point, we nudge individuals. Does it change the way they behave? Course not...

Life would be a lot easier, and their IT costs a lot lower if they would just think about it as a joint responsibility rather than 'the IT guys will sort it out.'

Re: Mimecast Blog

Orlando Scott-Cowley — Wed, 22 Apr 2015 09:45:24 -0000

Hi David – thanks for the comment. I can see why you might think
a home based server provides some more control. However, it might be worth considering that the home server would never be able to serve as securely or as consistently as an enterprise cloud provider. No matter how diligent a bespoke IT support team might be employed, they simply couldn’t match the scale of the support and depth of security technology a professional service would provide.

Re: Mimecast Blog

David Butler — Wed, 22 Apr 2015 02:01:10 -0000

A home server allows someone complete control over their digital correspondence. Emails do not live on a server in a datacenter that companies may be sifting through for ad targeting, they live on a hard drive in your living room.

Thanks,
David Butler
Adria Solutions IT Recruitment Manchester

Re: Dressed to the Nines; what your Uptime SLA really means

Niall O'Malley — Wed, 13 Aug 2014 11:56:20 -0000

Hi Chris, our 100% Continuity SLA is based on our commitment to maintaining 100% uptime, and it’s the level to which we're held accountable. It’s punitive – so when we don't deliver, we pay. What that means in practice is that we're continually working to eradicate potential points of failure in our infrastructure. The 100% availability SLA is not a ‘guarantee’ of uptime – no vendor can ever make such a promise. Barry Leiba makes this point well in the previous comment under this post. We continue to offer our 100% Continuity SLA - would you like us to contact you directly to discuss it in more detail?

Re: Dressed to the Nines; what your Uptime SLA really means

Chris — Tue, 12 Aug 2014 11:50:05 -0000

"Mimecast proudly offers a 100% uptime SLA." .... Not anymore it doesn't.

Re: Announcing Mimecast’s Office 365 Information Hub

Niall O'Malley — Mon, 30 Jun 2014 09:19:10 -0000

Hi Nancy, thanks for your question. Although our services integrate with Office 365, it’s probably best to ask Microsoft or a Microsoft implementation partner about how best to configure Office 365 services.

Have you tried the Microsoft Customer Support page http://mim.ec/1lgiSBX?

Hope this helps,

Niall

Re: Announcing Mimecast’s Office 365 Information Hub

Nancy Myrland — Wed, 25 Jun 2014 14:14:01 -0000

Is there any way at all to combine 2 OneDrive accounts? ...or even a workaround to identify a way to save the most current data from each onto the one I want to keep?

Re: Pain in the Archive? Not with Mimecast and Nuix

Rocco Seyboth — Tue, 13 May 2014 12:22:00 -0000

Great article, Jules! We're thrilled to be working with Mimecast.

Re: Protecting Yourself from Phishing Doesn’t Have to Be That Hard

Orlando Scott-Cowley — Tue, 13 May 2014 07:50:49 -0000

Thanks, Karlito. We've updated the link now. Do you want to chat with someone from Mimecast about Targeted Threat Protection?

Re: Protecting Yourself from Phishing Doesn’t Have to Be That Hard

Karlito_mcc — Tue, 13 May 2014 07:14:52 -0000

Ooops, the link you have provided is broken! Very interested in it though.

Re: MIMECAST SERVICE OUTAGE – UPDATE FOR CUSTOMERS

AMC Square Services — Fri, 14 Feb 2014 05:26:38 -0000

This is very effective post.Thanks

Re: Exchange 2010 for a single user deployment

Orlando Scott-Cowley — Thu, 30 Jan 2014 05:07:50 -0000

Thanks John for your comment. I really appreciate
your thoughts on this…so much so that it inspired me to write a blog post on the subject. I’m looking to publish it later today, so would appreciate any
comments you may have on it.

Re: Exchange 2010 for a single user deployment

John — Fri, 10 Jan 2014 02:36:03 -0000

Barry,

I realize this post is ancient and you may in fact, no longer care. But on the off chance you do, I thought I would drop in a thought or two.

In a nut shell, I think it comes down to data privacy, security and regulatory compliance.

The problem with a hosted product is that too many people have access to the data (host company employees, etc). The user, (who may or may not, continue to the own the data once its on the host's server) has little to no control over how or what the host company does with it.

Small professional companies (finance, legal, insurance, etc) sometimes run into this problem. For one reason or another they need the security of on-premise data, as well as the functionality (read Active Sync) Exchange offers in order to stay competitive in their field. Some companies just bite the bullet and belly up for the cost of exchange.

I would certainly love to hear your thoughts if you are still interested. I found your post while searching for for a work-around solution to a small Exchange deployment (just 2-3 users).

In my research, It seems that until companies such as Vaultive open their product offerings up on an individual license basis, that small professional firms are going to stay caught between a rock and a hard place. Regulation may require certain data controls/protections/audit trails which a Hosted product can't provide and Exchange (Windows Server Standard plus Exchange software, backups, redundant power, etc) remain cost prohibitive.....as you duly noted in your original post.

Just one guy's thoughts....

Re: Information Banking – the next Cloud Frontier

Trendensity — Thu, 12 Dec 2013 14:16:41 -0000

Information management is definitely a big deal in banking and out of banking. Interesting perspective.

Re: Mimecast Celebrates Fourth Consecutive Deloitte UK Fast 50 Ranking

Leonard — Mon, 18 Nov 2013 06:51:10 -0000

Hi Peter

Well done to you and your team - thats an awesome achievement and well deserved!!

Re: Getting Together with Our UK Customers to Talk Microsoft Exchange 2013

Barry Gill — Mon, 04 Nov 2013 05:08:30 -0000

Thanks Shawn, it was a remarkable event!

Re: Getting Together with Our UK Customers to Talk Microsoft Exchange 2013

ShawnHarry — Sat, 02 Nov 2013 05:21:26 -0000

Great job guys

Re: The Scourge of Patent Trolls

Nathaniel Borenstein — Thu, 22 Aug 2013 12:06:00 -0000

I agree with nearly all your "tweaks" while sharing, I believe, a deep pessimism and cynicism. My suggestion of a "simple" fix to the troll problem reflected my deep pessimism about any more sweeping efforts. As you point out, though, my suggestion may itself be too sweeping and complicated to stand a chance. :-(

Fundamentally, I don't think software should be patentable. Any lesser reform may be a band-aid at best.

Re: The Scourge of Patent Trolls

j . — Fri, 09 Aug 2013 14:23:15 -0000

>a patent owner should only be allowed to sue for violation of a patent if they are themselves using the patent in commerical activity.

I'd tweak this to "if they themselves have used the patented technology (or a competing technology) in commerical activity." However, the hope that either rule will eliminate the "paper patent" tax is likely misplaced. For one thing, the degree of "use" required would bedevil application of this rule, as oriignally penned or as amended. Even if licensing were to be excluded as a "use" -- a surpirse to hallowed R&D shops and universities that raise crops of new ideas but farm the implementation out to others -- a funded NPE will simply fund a small shop. Are you going to say that size matters? Like any other qualification left to NPE control, requiring a link to commericalization will only temper future abuse, not eliminate it. Like flopping in fútbol, fakery's a stain on a beautiful game, but a too popular one, because it works.
The other edits are minor in comparison:
Changing "are using" to "have used" probably widens the fakery loophole, but you need an empathy exception for companies that innovate but fail becasue others coopt their invention and crush them with superior means. Empathy undermines every legal system. But we wouldn't want one without it.

The stock reason for adding "(or a competing technology)" is that patent claims delimit the right to exclude, not to pracice. And exclusion breeds creativity (or so the story goes), by encouraging others to "design around" the claimed invention. (If Paths A & B are both blocked by patents, the clever engineer discovers Path C.) Of course SEPs are another matter. In general, tho, it's fair play for a patentee practicing Path A to prevent competitors from using her own novel idea (Path B) for the life of the patent, in exchange for the inventor publishing that invention.

Finally, add "in the U.S." to this statement if you want to stir the pot further. There's an ancient nationalist/protectionist thread that runs thru every country's patent policy.
Oh, and remember to subtitle the Act "Lawyers Full Employement Act of [Year]" (credit to Fred R, who once said that every patent reform effort should have this subtitle).

Re: WPC 2013 is Around the Corner – Come Join Us!

Niall O'Malley — Mon, 15 Jul 2013 10:20:19 -0000

Just testing the new blog design!

Re: Anatomy of an Outage – Insight and Learnings

Barry Gill — Wed, 05 Jun 2013 09:19:11 -0000

Hello Dave.

There was a lot more detail that went into the IR that was sent out to the TPOC's of every affected customer but basically the long and short of it is that we have uncovered a bug in the switch OS when HA modules are installed. This caused the HA modules of all DC1 core switches to become unstable after unknown triggers and behave erratically. We have provided this information to the hardware provider and hope that they will fix this for future customers of these devices. In the interim we are are ensuring this cannot happen again by putting alternatives in place.

Re: A Tough Email Day

Niall O'Malley — Wed, 22 May 2013 07:21:29 -0000

Hi Hayden, good to hear and great suggestion...thanks very much!

Re: Anatomy of an Outage – Insight and Learnings

Niall O'Malley — Wed, 22 May 2013 07:19:32 -0000

Hi Sean – really appreciate the comment thanks. We’re committed to learn from the issue with an aim to come out of it stronger…and we’re very grateful for the support of our customers and the wider Mimecast community.

Re: A Tough Email Day

Niall O'Malley — Wed, 22 May 2013 07:18:28 -0000

Hi Mark, sorry for the wait in responding to your comment - we’re still getting to a few messages. We trust everything is now OK with your service?

Re: A Tough Email Day

Niall O'Malley — Wed, 22 May 2013 07:17:27 -0000

Hi Tobie, sorry for the delay in posting your comment. We’ve been working hard to answer the questions on the outage and we’re still getting to a few messages. These are great suggestions thanks. Hope Neil’s post (http://mim.ec/13EEpvL) is what you’re looking for in terms of more detail?